Sleeping Beauty Castle
  • On May 10, 2022
    Alyssa from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, i bought a ticket for someone who has now passed away. I know tickets are not refundable, but i actually need it refunded since she is deceased. I dont want credit to use for someone else.

    Hi Alyssa, and Welcome to planDisney! I'm so glad you found us and I'm happy to help.

    I first want to say how incredibly sorry I am to hear of your loss. I'm sending you a big, virtual hug. You are correct about tickets being non-refundable. I would suggest calling the Disneyland Resort Reservations & Tickets Service at (714) 781-4636 to explain this situation to a Cast Member and find out your available options. 

    Alyssa, when you feel that you are in need of some magic and are ready to visit The Happiest Place on Earth, please visit us at planDisney with your planning questions. We would love to help! Again, I'm so sorry for your loss.

    Best,
    Lisa
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Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at seven years old. I'm an annual Passholder and I love to eat, drink and shop my way around the World. It’s truly my laughing place and I’m excited to help you plan special memories at The Most Magical Place on Earth! Learn More About Lisa

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