Family in Deluxe Villa Resort
  • On Nov 6, 2025
    Judith from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What is the cancellation policy for a hotel only reservation

    Welcome, Foolish Mortal, to planDisney.

    I am Shantel, and I will be your Ghost Host for the day. While it saddens me to possibly be losing the chance to add an extra haunt to the mansion, I will be of assistance. Currently, for room-only reservations, you may cancel eight or more days before your arrival to avoid a cancellation penalty. If you cancel within eight days of your arrival, the cancellation fee will be the deposit for the first night's stay, plus tax.

    Instead of cancelling, you also have the option to modify your reservation to better fit your plans. I recently had to do this myself. It was a few weeks before my expected arrival, so I could have canceled, but instead, I softened the cancellation sadness with a “new booking”. So instead of visiting later this month, I’m already planning for a Halloween 2026 visit! Of course, I’m hoping to still squeeze in a trip before then, but not having to completely cancel was nice.

    I will also mention I chose to “upgrade” to a different resort as a little treat for having to wait just a little longer until my next visit. Hopefully, you won’t have to go through any of this, and you can stick with your original plans. However, upgrading is always a nice alternative. And definitely helps with the sadness of changing plans.

    Judith, I hope this information helps answer your question and eases your worries. I’m wishing on every star that you will be arriving at Walt Disney World Resort as planned.

    Magical wishes,

    Shantel
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Meet the Panelist: Shantel, Alabama

Hi ya Pals! I'm Shantel, an Army wife and mom of two. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip. One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! 
Learn More About Shantel

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