Mickey Mouse with Special Needs Guest
  • On Aug 31, 2025
    Kayleigh from Oxfordshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, we are due to check in at one of the disney resorts in November, how do I go about organising surprises gifts for my kids (1 who's birthday it will be while we are out there and the other will be their 1st time)

    Hi there, Kayleigh. Welcome to the planDisney Clubhouse, where you are as welcome as can be with such a fun question. Soon you'll be visiting with our favorite mouse, and "Hot Diggity Dog," you have some celebrating to do. A birthday and a first visit are a BIG DEAL! 

    You'll be happy to know that Walt Disney World has made it simple to arrange surprise gifts to be delivered to your Resort hotel. Magical Floral & Gifts is the official provider for super cute balloons, gift baskets, snacks, stuffed toys, and even Mickey ears! All you need to do is place your order, and these magical people will take care of the rest!

    You also have the option to order something special through a third-party delivery service and have it sent to your Resort hotel. Disney Mail Services can hold your package until you arrive. Please note that there is a nominal fee for this service. When addressing the package, make sure to include "GUEST" along with the primary Guest's full first and last name and the complete address of the Resort hotel. It's also a good idea to include your arrival date on the package if possible. Then, upon your arrival, you can pick up your package from Bell Services or the front desk, or you can arrange for it to be delivered to your room.

    Kayleigh, I am so excited about all the fun you are going to have and all the magical memories you are going to make with your family. Be sure to pick up a birthday and first visit celebration button from your Resort hotel or any of the merchandise locations. These buttons will give Cast Members and other Guests like me the opportunity to celebrate with you. 

    If you need any other suggestions or help planning, please let us know. I can't wait for your little ones to give a special hug to Mickey, fly with Dumbo, and see Tinker Bell fly during Happily Ever After. I'm wishing you the most Mickey-rific time! 

    Oh Toodles, 
    Shonette 
thumbnail image for Shonette

Meet the Panelist: Shonette, Ohio

Hi! I'm Shonette from Ohio, and I wear the ears of wife, mom, and proud Gigi to two preschool granddaughters. I love making magical memories with my family while snacking on a DOLE Whip or watching Tinker Bell fly during Happily Ever After. I'm more excited than Ariel, with a treasure chest of thingamabobs, to be a planDisney panelist. I can't wait to help you and your family discover your unique, magical moments!  Learn More About Shonette

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