Roundup Rodeo BBQ Entrance; Hollywood Studios
  • On Jul 31, 2025
    Brenda from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m trying to pull up dining reservations but does get off loading

    Hiya, Brenda!

    Welcome back to planDisney. It sounds like you’re trying to view your dining reservations, but the app is acting a bit more “Beast” than “Belle” right now,  stuck in a loop and not showing you the magic! 

    Don’t worry, I’ve had those moments too, especially when I’m daydreaming about my next Mickey waffle and the app decides to freeze! If your My Disney Experience app isn't fully loading your dining plans, here are a few pixie-dusted tricks that I usually do when I’m troubleshooting:

    First, try force-closing and reopening the app. Sometimes, a little restart is all it needs to get back on track. If that doesn’t work, double-check that you're using the latest version of the app by heading into your phone's app store. Check to see if there are any updates available and run that through to see if that helps. 

    You can also log in to your account on the Walt Disney World website from a desktop computer to see if your reservations show up there. If the app is behaving like Stitch, the website might be able to keep that little alien troublemaker in check! 

    If it’s still giving you trouble, you can always reach out to the My Disney Experience tech team by calling the number listed in the Help section of the app or website. They're super helpful and can usually sort things out faster than you can say “Bibbidi Bobbidi Boo!”

    Sending you tons of faith, trust, and tech support vibes. I hope your dining plans load up soon so you can start dreaming about all those delicious bites around The Most Magical Place on Earth!

    Wishing you fewer glitches and more Dole Whips!

    Emille
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Meet the Panelist: Emille, Florida

¡Hola! I’m Emille, your go-to mamá for all things Disney magic—especially in Español! As a proud mom of two, I’ve spent nearly a decade living in Orlando, where Walt Disney World is practically my backyard. When I’m not soaking in the magic of Main Street, U.S.A., I’m here to help fellow Disney fans craft their own unforgettable adventures—because the best Disney stories are the ones we write together. Let’s make some magic!
Learn More About Emille

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