Sleeping Beauty Castle
  • On May 29, 2023
    L from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased 3 tickets on my daughter’s account for her birthday. They are in her name & her 2 friends’ names. One friend is unable to go now. How do I change the name on one of the tickets so my daughter can just use it another day over the summer?

    Hi L! Welcome to planDisney! Thanks so much for stopping by to send your question our way. I'm glad you found us! 

    Celebrating a birthday is even more special and magical at The Happiest Place on Earth! How fun that your daughter will get to celebrate with a friend. I'm sorry to hear that one of her friends cannot make it. Theme Park Tickets are not assigned to a person, regardless of the name listed, until scanned at the theme park entrance. When your daughter and her friend scan their tickets at Disneyland Park or Disney California Adventure Park, their tickets will then be assigned to them. A Cast Member will also take their photos as part of assigning the ticket to each of them. The third unused ticket can be used by your daughter at a later date even if the name listed isn't her name. If you prefer to have the name changed, you can call the Tickets line at (714) 781-4636 and speak to a Cast Member for assistance with the name change.

    It is important that you cancel the Theme Park Reservation that is assigned to the ticket that will not be used. You could also modify the reservation if you already know the date your daughter will use it this summer. I suggest canceling or modifying the reservation as soon as possible. 

    I'm wishing your daughter a very happy birthday, and hope she has s much fun celebrating! Be sure to let your daughter know she can pick up a complimentary birthday button at City Hall on Main Street, U.S.A. in Disneyland Park, or at Guest Services in Disney California Adventure Park. It makes a great souvenir! 

    Happy Planning!
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Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at six years old. I'm lucky to be an annual Passholder at both Disneyland and Walt Disney World and I love visiting my laughing places as often as possible! I’m so excited to help you plan special memories at The Happiest Place on Earth and The Most Magical Place on Earth! Learn More About Lisa

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