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  • On Aug 14, 2022
    Alejandra from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a way to retrieve Disney pictures (photopass) after expiration day? I totally missed the deadline

    Howdy, Alejandra.

    I'm always happy to rustle up an answer for a fellow Texan, so thanks for boot-scooting by planDisney today! It sounds like you just returned home from a magical Walt Disney World Resort adventure. You know, it’s never too early to get that next trip on the books. Planning my next vacation always seems to help ease those post-Disney blues, so maybe it will help ease yours too.

    I’m sorry to hear you missed the deadline to download your Disney PhotoPass photos. I’ve been in your shoes before. Unfortunately, the Disney PhotoPass system is not capable of storing photos permanently, so they do indeed expire 45 days from the date they were initially taken. Depending on how long it has been since the photos were taken, you may be eligible to purchase a one-time 15-day extension via the Disney PhotoPass website. This extension will extend the expiration date of your photos to 60 days instead of 45 days. According to the expiration policy, only photos currently in your My Disney Experience account will have the new expiration deadline, so I suggest giving the Disney PhotoPass help line a call at (407) 560-4300 before making that purchase to see if the photos you want to retrieve will qualify for that extension or not.

    Alejandra, I hope this information proves helpful, but if you find yourself in need of further assistance, I would be happy to lasso up more answers for you. Have a magical day!

    Happy trails to you,

    Alyssa
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Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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