Magic Kingdom Cinderella Castle at dusk
  • On Jul 30, 2025
    Bev Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I get my tickets to go to my iPhone wallet please

    Hi Bev and welcome to planDisney.

    You're less than a week away from your visit to Walt Disney World - it doesn't get much more exciting than that! In no time at all, you'll be "walking right down the middle of Main Street U.S.A.", soaking up the magic, wondering which attraction to go on first and enjoying some of those delicious Mickey ice cream bars.

    I am literally in the midst of packing for my own trip, as we speak, desperately trying to justify to myself that it's perfectly acceptable to bring 10 pairs of mouse ears for a 2-week trip.

    As you are a UK resident, like me, I presume that you have purchased the UK and Ireland Exclusive Disney Magic Tickets as part of a Hotel + Ticket package.

    If you have linked your hotel reservation in the My Disney Experience App, you should be able to see your tickets in the "My Tickets & Passes" section.

    You will notice that the option to "Save to Wallet" found underneath the ticket, is greyed out. This is because your ticket will not be activated until your arrival date. Once you have arrived, you should be able to click on "Save to Wallet" which will then prompt you to set up your Disney MagicMobile Service pass, before allowing you to add your ticket to your wallet.

    Should you encounter any difficulties in doing this, once you arrive, a Cast Member at your Disney Resort hotel or, at the entrance to any of the Disney Parks, will be happy to assist you.

    I hope that this has answered your question, Bev and that you have the most amazing time at Walt Disney World.

    Be sure to watch the brand-new Disney Starlight: Dream the Night Away nighttime parade at the Magic Kingdom Park during your stay. I've tried so hard to avoid any spoilers since this debuted, last week, because this is the thing that I am most excited to see during my next visit.

    If we can be of any other help with the planning of your trip, please feel free to re-visit us, here at planDisney, where we would be delighted to assist you.

    Wishing you a magical holiday filled with memories which will last a lifetime!

    Emma
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Meet the Panelist: Emma, United Kingdom

Hi! I'm Emma, a wife, mum of two, and lover of all things Disney! I am very proud to be representing the UK on the panel and can't wait to help other families, particularly international visitors, to plan their trips to the Walt Disney World Resort as well as helping them to create some lifelong, magical memories. Learn More About Emma

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